The Patients Guide
The 1st Contact Travel Clinic opened in July 2000 and provides up to date travel health advice and vaccinations for travellers. The clinic also offers influenza vaccine and a variety of travel health accessories. The clinic is open six days a week and walk in clients are welcome, although appointments are recommended especially during busy periods.
| Location: |
Castlewood House
77/91 New Oxford Street
London WC1A 1DG
|
Tel: 020 7759 5437
Tel: 0800 039 3073
Fax: 0845 880 1298
|
Buses: 1, 7, 8, 10, 14, 24, 25, 29, 55, 73, 98, 242, 390, N1
Underground: Tottenham Court Road tube station (Central and Northern Line)
Take exit 4 to New Oxford Street, beneath Centre Point and
opposite Argos
Car Parking: Centre Point Car Park, entrance via Earnshaw Street
Opening Hours
| Monday - Wednesday |
10.00am – 6.00pm |
| Thursday |
10.00am – 7.00pm |
| Friday |
10.00am – 5.00pm |
| Saturday |
9.00am – 1.00pm |
What Do We Offer Our Clients?
- Free up to date travel health advice.
- Competitive prices, vaccinations and accessories.
- Free travel health consultations.
- Free phone advice line to speak to a healthcare professional.
- Fully confidential service.
- International vaccination certificates.
- Compulsory travel health advice pack tailored to your destination.
- Records retained for ten years and patients can access their records. (duplicate certificates provided free of charge).
- Fully trained experienced staff.
- Online “vaccine search” and travel health advice (Website: www.1stcontact.co.uk).
- Online advice service with response within one hour.
- Fully accessible for disabled clients.
- We do not undertake manual handling.
- No research is undertaken in the clinic.
- Aftercare issues out of hours can be dealt with by a member of staff on 07715102798.
Charges
| Consultation |
FREE |
| |
Per Dose |
| Yellow fever |
£45.00 |
| Meningitis ACWY |
£40.00 |
| Typhoid |
£25.00 |
| Viatim (Typhoid & Hep A) |
£70.00 |
| Hepatitis A |
£45.00 |
| Hepatitis B |
£30.00 |
| Hepatitis A & B (Twinrix) |
£60.00 |
| Polio (inactivated) |
£20.00 |
| Japanese B Encephalitis |
£50.00 |
| Diptheria/Tetanus/Polio (revaxis) |
£25.00 |
| Rabies |
From £17.50 |
| Influenza vaccine |
£15.00 |
| Cholera Exemption Certificate |
FREE |
Payment can be made by cheque, credit/debit card (not American Express) and cash.
| Registered Manager: |
Gail Graham, Direct dial:
Out of hours: |
020 7759 5437
077151 02798 |
Comments And Complaints
We welcome all feedback with regard to the quality of our service provision. Please document the nature of your comments in writing and address this to The Manager, 1st Contact Travel Clinic, Castlewood House, 77/91 New Oxford Street, London WC1A 1DG. We will acknowledge your correspondence with 48 hours of receipt and guarantee a formal response within five days. A copy of the complaints policy is available on request.
Should you feel that any complaint you may raise has not been resolved sufficiently to your satisfaction you may wish to contact the Health Commission directly with your concerns.
Health Care Commission
Finsbury Tower
103-105 Bunhill Row
London
EC1Y 8TG
Tel: 020 7448 9200
Fax: 020 7448 9222
The Inspection report can be obtained from the Health Care Comission.
Date: 01/07/08
The Registered Manager will review and update ‘The Patients Guide’ Annually.